TERMS OF USE

1. Introduction

Hello is an AI-based SAAS platform where you can advance your career and prepare your job interview process with AI job tools (the ‘’Services’’) on the https://hello-en.interviewmojito.com/ domain name (the ‘’Website’’) hosted by https://jobmojito.com/. The Services offered through the Website are provided by Hello.(hereinafter referred to as “us”,“we”, or Hello), an Hello entity with registered address at , , Slovakia. and hosted by FreshMint ai OÜ (hereinafter referred to as “Job Mojito”), an Estonian entity with registered address at Sepapaja tn 6, 15551, Tallinn, Estonia.

As a customer of the Services or a representative of an entity that’s a customer of the Services, you’re a “User” according to these Terms (or “you”). By using our Services, you agree to these Terms. If you will be using the Services on behalf of an organization, you agree to these Terms on behalf of that organization and you represent that you have the authority to do so. In such cases, “you” and “your” will refer to that organization.

2. Free Trial

If a User registers for a free trial on the Website, Job Mojito will provide the Services free of charge until the start date of any purchased service subscriptions, or termination by Hello or Job Mojito. Additional terms on the registration page are legally binding.

Data and customizations made during the trial will be permanently lost unless the User purchases the same or upgraded the Services, or exports the data before the trial ends. Data cannot be transferred to a downgraded Service, so it must be exported before the trial ends to avoid loss.

During the free trial, the Services are provided “as-is” without any warranty. Hello or Job Mojito has no indemnification obligations or liability unless this exclusion is unenforceable under applicable law. Hello and Job Mojito does not guarantee that the Services will meet requirements, be uninterrupted, timely, secure, error-free, or that usage data will be accurate. The User is fully liable for any damages from their use of the Services during the trial, any breach of these Terms, and any indemnification obligations.

The User should review the Service’s documentation during the trial to understand its features and functions before purchasing.

3. Account

3.1. Subscriptions

In order to subscribe the Services, you must:

a. be at least eighteen (18) years old and able to enter into contracts;

b. complete the account registration process;

c. agree to these Terms and the other terms and conditions linked in these Terms

d. provide true, complete, and up-to-date contact and billing information.

By using the Services, you represent and warrant that you meet all the requirements listed above, and that you won’t use the Services in a way that violates any laws or regulations. Note that by representing and warranting, you are making a legally enforceable promise.

Hello and Job Mojito may refuse Services, close accounts of any Users, and change eligibility requirements at any time.

3.2. Usage Limits

You must not use the Services in any manner by means of disturbing the public order, in violation with the general ethical rules, in the manner disturbing and abusing the others, for an illegal purpose and by means of violating the copyrights and intellectual rights of the others.

You are expressly prohibited from and must not attempt to engage in the following activities:

a. Reverse Engineering and Competition: You must not access or reverse engineer the Services to build a competitive product or service, develop a product using similar ideas, features, or functions of the Services, or copy any ideas, features, or functions of the Services. Additionally, publishing or performing any benchmark or performance tests or analysis relating to the Services or its use without express authorization from Hello and Job Mojito is strictly forbidden.

b. Service Duplication: Utilizing information provided by the Services to create a service similar to Job Mojito, such as text analysis services, meta-data extraction, retrieval, or entity extraction services, and content categorization services, is prohibited. You are also not allowed to republish information provided by Hello and Job Mojito in bulk format.

c. Modification and Derivation: You must not translate, reverse engineer, decompile, disassemble, modify, or create derivative works based on the Services, its features, or ideas from the Services, or any portion thereof. Also, making the Services available over a network other than the Hello and Job Mojito network, where it could be used by others, is also restricted.

d. Circumvention and Commercial Exploitation: Circumventing any technology used by Hello and Job Mojito or their licensors to protect information accessible via the Services is prohibited. You must not sell, rent, lease, transfer, or sublicense any part of the Services. Additionally, utilizing or enabling a third party to utilize Hello and Job Mojito via any means that bypasses these Terms or the registration process, including but not limited to proxy servers, spiders, scraping robots, or other technologies, is forbidden.

We may investigate and/or suspend your account if you violate any of the above rules. Furthermore, we reserve the right to immediately terminate your account without further notice. Please review these terms carefully. Your compliance with these terms ensures a fair and secure environment for all users of the Hello and Job Mojito.

3.3. Content

a. Content Responsibilities: You can provide input data to our Services ("Input") and receive processed data from the Services based on that input ("Output"). Together, Input and Output are referred to as "Content." You are entirely responsible for ensuring that your Content complies with all applicable laws and these Terms. By submitting Input, you confirm that you possess all necessary rights, licenses, and permissions to use our Services.

b. Ownership of Content: Regarding the ownership of Content, you retain all ownership rights to your Input, and you also own the Output generated from your Input. We transfer any rights we may have in the Output to you. However, due to the nature of AI, similar or identical Outputs may be generated for different users, and our transfer of rights does not cover other users’ Output or any third-party content.

c. Our Use of Content: We may use Content to operate, enhance, and improve our Services, to comply with legal requirements, to enforce our policies, and to ensure the security of our platform. If you prefer that your Content not be used for training our models, you may opt out by following the provided instructions in our Help Center/in your account settings. Be aware that opting out may affect the Services ability to cater to your specific needs.

d. Accuracy of Output: The fields of artificial intelligence and machine learning are constantly evolving, and we strive to improve the accuracy and reliability of our Services. Despite this, due to the probabilistic nature of machine learning, there may be instances where the Output does not accurately represent real-world facts or entities. When using our Services, you acknowledge that the Output might not always be correct or reliable. Therefore, it should not be your sole source of factual information or professional advice.

e. Evaluation and Use of Output: You must critically assess the Output for accuracy and relevance to your needs, employing human judgment when necessary before utilizing or disseminating the Output. You should not use the Output in a manner that could significantly affect individuals, such as making decisions regarding credit, education, housing, insurance, legal matters, or medical concerns. The Output may sometimes contain errors, inaccuracies, or offensive content that does not reflect Hello or Job Mojito's views. References to third-party products or services within the Output do not imply endorsement or affiliation with Hello and Job Mojito.

f. User Responsibility for Content: You are solely responsible for all content that you input, post, transmit, stream, or upload to the Services. This means you are accountable for all data associated with your account. Hello or Job Mojito does not monitor the data processed through the Service and cannot guarantee the data’s accuracy, integrity, or quality that is processed through the Service .

To utilize the Services, you must have legal rights to use the data you provide, whether it is your own data, data you have permission to use, or public data. Your data must not be obtained through fraudulent means, involve counterfeit or stolen data, or be acquired by any unlawful or unethical methods. Additionally, your data must not infringe on any third party’s intellectual property rights, privacy rights, or violate any laws or regulations.

g. Liability and Confidentiality: Your data must not create liability for us or Job Mojito or cause us or Job Mojito to lose (in whole or in part) the services of our service providers or other suppliers. Hello and Job Mojito treats your data as confidential and for further information about how we use your data please check out our Privacy Policy.

3.4. User Support

We provide user support through web chat and email on a best effort basis. While we strive to respond to all inquiries, we do not guarantee a response time or that we will respond to every inquiry. Our support services are provided without any commitment, and we reserve the right to modify or discontinue our support services at any time without notice.

4. Payment

If you sign up for a payment plan, you will be required to self-select your package (your “Payment Plan”) from the options posted on the Website. Each Payment Plan offers different pricing and feature options and has varying usage limits. Once you select your Payment Plan, Hello or Job Mojito will never automatically upgrade or downgrade your Payment Plan. If you upgrade or downgrade your Payment Plan before exhausting all your rights or depletion of your credits in the applicable Payment Plan, you will be left with all your usage rights or credits in your previous Payment Plan.

You can also cancel your subscription and payment by submitting a request to support@jobmojito.com. No refund will be made in case of cancellation subscription or Payment Plan.

Hello is acting as an affiliate to FreshMint ai OÜ. Invoicing for the service is collected by FreshMint ai OÜ.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, except for sales taxes as we may be required to add under local law. You shall be responsible for payment of all such taxes, levies, and duties, including any sale or value-added taxes and similar taxes and duties imposed by any governing authority in any jurisdiction in connection with your use of the Services.

We may change any of our fees, including our charges for all Payment Plans at any time by posting a new pricing structure to the Website or in your account and/or sending you a notification by email.

5. Intellectual Proprietary Rights

Job Mojito retains all proprietary rights in the Services, including patents, trademarks, copyrights, and other intellectual property. You maintain ownership of the materials, content, data, and information you submit to Job Mojito. While we do not claim ownership of the Content you input, by making it publicly accessible on the Services, you grant Job Mojito and all users a worldwide, royalty-free, perpetual license to use, modify, and distribute your content. However the Output you receive cannot be restricted or limited by using Job Mojito with any rights.

Hello and Job Mojito exclusively own all rights to the Services. You may use our name and logo under specific conditions. The Services, excluding your content, are protected by copyright, trademark, and other laws.

Any feedback you provide about Hello, Job Mojito or the Services is voluntary and may be used by us without obligation to you.

6. Warranties

Our Services are provided "as is" and "as available." To the fullest extent permitted by law, Hello and Job Mojito disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any arising from trade usage.

We and Job Mojito do not guarantee that the Services will be uninterrupted, accurate, error-free, secure, or free from data loss. Using Outputs from our Services is at your own risk, and they should not be relied upon as the sole source of truth or as a substitute for professional advice. Any content downloaded or obtained through the Services is at your own risk, and you are responsible for any damage or data loss that results.

We make no warranties regarding:

  • The accuracy or reliability of the Services.

  • The Services meet your requirements.

  • The uninterrupted operation of the Services.

  • The correction of any defects or errors.

  • The Services are free of harmful components.

We do not warrant or assume responsibility for any third-party products or services advertised through our Services, nor will we monitor any transactions between you and third-party providers.

Hello and Job Mojito disclaims any warranties related to third-party materials, and you must address any issues directly with the third-party provider. Your use of third-party materials is at your own risk, and Hello and Job Mojito will not be liable for any related issues.

7. Limitation of Liability

We, Hello and Job Mojito, along with our affiliates, licensors, agents, and employees, are not liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability under these Terms will not exceed the greater of the amount you paid for the Services in the 12 months.

We do not take responsibility for errors or inaccuracies of the Services, personal injury or property damage resulting from your use of the Services, unauthorized access to our servers and personal information, interruption of transmission to or from the Service, or bugs, viruses, or harmful components from third parties. We also do not take responsibility for errors or omissions in content, or any loss or damage resulting from using any content available through the Services, or for defamatory, offensive, or illegal conduct of any third party.

These limitations apply regardless of the legal theory on which any claim is based, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow certain liability limitations, so some of these limitations may not apply to you.

8. İndemnity

You agree to indemnify and hold us harmless from any losses, damages, judgments, fines, and costs, including legal fees and expenses in connection with any claims you make that aren’t allowed under these Terms due to a “Limitation of Liability” or other provision. You also agree to indemnify and hold us harmless from any losses, damages, judgments, fines, and costs, including legal fees and expenses, in connection with any claims arising out of or relating to:

  • your content, feedback or responses,

  • your use of the Services,

  • your violation of any laws or regulations,

  • third-party claims that you or someone using your password did something that, if true, would violate any terms of these Terms,

  • any misrepresentations made by you,

  • any unfavorable employment or job seeking and interview results or

  • a breach of any representations or warranties you’ve made to us.

9. Term and Termination

When you sign up for an account and agree to these Terms, the term of your subscription and the Terms will begin. The term will continue for as long as you have an account or until you or we terminate the Terms in accordance with these Terms, whichever happens first.

Hello and Job Mojito reserves the right to terminate your account and access to Services and content without prior notice for various reasons, including breaches of Terms, law enforcement requests, account deletion requests, service discontinuation or modification, technical or security issues, inactivity, fraudulent or illegal activities, or nonpayment of fees. Termination includes removing access to all Services, deleting your password and related information, and barring further use of Services. All terminations are at Hello’s and Job Mojito’s sole discretion, and Job Mojito will not be liable to you or any third party for terminating your account or access to Services.

As Hello and Job Mojito, we prioritize a safe and respectful environment. Accounts that promote harm, discrimination, or harassment are not allowed. We reserve the right to suspend or terminate your account if we determine, at our sole discretion, that any content you distribute threatens or incites violence, promotes harassment or discrimination based on personal characteristics, or violates any laws or regulations. This includes content related to email solicitation, spam, phishing, fraud, computer crimes, unauthorized data collection, or privacy invasion. Additionally, you must not use Services to promote products or services on third-party platforms in violation of their terms of use, nor to collect or disclose personal information, ensuring compliance with all data protection and privacy laws.

We may also suspend or terminate your account if you or any associated organization publicly supports or advocates for harmful, hateful, or fraudulent content or activities. Furthermore, we prohibit the distribution of materially false, inaccurate, or misleading content that could deceive or confuse others.

10. General Provisions

a. Force Majeure: Hello and Job Mojito won’t be held liable for any delays or failure in performance of any part of Services, from any cause beyond our control. This includes, but is not limited to, acts of god, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers or third-party internet services providers.

b. Modifications: We may revise these Terms from time to time, and the most current version will always be posted on our website. If the changes in Terms might have changed your mind to use Services, we will inform active users who are any user that either used a free version of Services less than 12 months ago from the change, or users with active subscription or credits purchased less than 24 months ago by email. By continuing to access or use the Services after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the updated terms, you must stop using the Services immediately.

c. Interpretation: The headers and sidebar text are provided only to make these Terms easier to read and understand. The fact that we wrote these Terms won’t affect the way the Agreement is interpreted.

d. Severability: If it turns out that a section of these Terms isn’t enforceable, then that section will be removed or edited as little as required, and the rest of the Agreement will still be valid.

e. Survivability: Even if these Terms are terminated, the following sections will continue to apply: Intellectual Proprietary Rights, Warranties, Limitation of Liability, Indemnity, Choice of Law, and Severability.

f. Choice of Law: Estonia laws will govern all disputes arising out of or relating to the Services and the Agreement, regardless of conflict of laws rules.

g. Support, Contact and Complaints: You can contact us in case you have any doubts, comments or concerns by email to support@jobmojito.com .

Last updated on July 2024

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